Under the umbrella of Resthaven North East/Inner West Community Services, an ‘In-Home Emergency Respite Service’ was offered to carers of frail aged residents of West Torrens locality. The 24/7 service provided respite in 'emergency' situations when the carer needed to leave their caring role at short notice.
The government approved further Community Aged Care Packages to Resthaven North East/Inner West Community Services, allowing an expansion of home care services in the West Torrens area.
Resthaven North East/Inner West Community Services commenced provision of ‘Extended Aged Care at Home’ packages in the northern and western metropolitan regions. These packages were designed to meet very high needs for nursing care and support, giving older people who would otherwise require high level residential care an option to live in the community.
With a large proportion of Resthaven North East/Inner West Community Services clients from a culturally and linguistically diverse (CALD) background, services were directed to respond to this cohort’s increasing needs. With a majority of CALD clients being Italian, Resthaven worked with the Coordinating Italian Committee to provide community care packages and various programs.
The first office for Resthaven North East/Inner West Community Services was opened at Kilkenny to accommodate service growth. The ‘Regency Cottage’ respite house at 111 Regency Road, Croydon Park, was established in the same year. Regency Cottage gave older people an opportunity to socialise with others in a cosy, home like environment, with social clubs and respite for working carers available.
Resthaven North East/Inner West Community Services participated in the ‘Access2HomeCare’ entry point trial in the western metropolitan and Gawler areas.
With the five-year restructure of community services completed, Resthaven Northeast and Inner West Community Services was redefined, separating into Resthaven Western Community Services and Resthaven Paradise and Eastern Community Services. As a result, Resthaven’s office at Manningham was reallocated as an outreach office of Resthaven Paradise and Eastern Community Services, with all staff and clients experiencing a smooth transition.
A new office location for Resthaven Western Community Services was purchased at 96 Woodville Road, Woodville in 2013. Staff and services transferred from the leased site on Torrens Road, Kilkenny, to the new location in August 2014.
The new office for Resthaven Western Community Services at Woodville was formally opened on 19 June 2015, celebrated with an Open Day. The event coincided with the service’s 21st anniversary, and the Resthaven’s 80th anniversary.
Resthaven Western Community Services began working with local retirement village, Woodbridge, introducing a ‘falls and balance’ class to the residents. This further supported the to support older people living in the western suburbs to remain independent in their own homes.
In June 2022, the Alayacare Phase 2 pilot commenced at Resthaven Western Community Services, rolling out more than 500 mobile devices to support implementation. This phase was more complex, and involved rostering and scheduling, as well as integration with corporate payroll and finance systems.
From July 2022, CHSP funding of $600k per year for approximately 500 clients was secured, following an offer from the Australian Department of Health and Ageing to take over the services previously contracted to the City of West Torrens.
The services offered at Regency Cottage were closed in March 2024, with the leased building no longer deemed fit for purpose. The day program was relocated to the existing Resthaven Western Community Services office at Woodville.
.svg)
.svg)