2013

On 1 August 2013, the government announced that the newly created Home Care Packages (HCP) would replace existing Community Aged Care Packages (CACP) and Extended Aged Care at Home (EACH). A requirement was for HCP to be delivered in a Consumer Directed Care (CDC) mode from 2015. Luckily, Resthaven’s business model was attuned to this need, as CDC had already become the basis of its packaged care service delivery.